Effective Date: 21/2/2020.

At The PsyK-Life, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website, services, or products. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect
We collect the following types of information to provide you with our services:

a. Personal Information
Name, email address, phone number, and other contact details.
Payment details for processing transactions.
Information you provide during therapy sessions, course registrations, or while using our services.

b. Non-Personal Information
Browser type, operating system, and other technical data.
Cookies and similar technologies to enhance your user experience.
Aggregated data for website analytics.

c. Sensitive Information
For therapy and counseling sessions, we may collect sensitive data to provide personalized support. This information is handled with the utmost confidentiality and only for the purpose of delivering our services.

2. How We Use Your Information
We use the collected information to:

• Provide and improve our services, including courses, therapy, and training programs.
• Communicate with you about updates, promotions, and upcoming events.
• Process transactions and issue certificates of completion for courses.
• Personalize your user experience and recommend relevant resources.
• Maintain legal and regulatory compliance.

3. How We Protect Your Information
We are committed to safeguarding your information by:

• Using secure servers and SSL encryption for data transmission.
• Implementing access controls to restrict unauthorized access.
• Regularly monitoring our systems for vulnerabilities.
• Despite our efforts, no online system can be guaranteed to be 100% secure. You are encouraged to maintain the confidentiality of your login credentials.

4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:

• To trusted service providers (e.g., payment processors) under strict confidentiality agreements.
• To comply with legal requirements or enforce our terms of service.
• To protect the rights, safety, or property of The PsyK-Life, our users, or others.

5. Cookies and Tracking Technologies
Our website uses cookies to:

• Understand your preferences and improve user experience.
• Analyze website traffic and performance.
• You can adjust your browser settings to block cookies. However, this may limit your access to some features of our website.

6. Your Rights
You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
• Request a copy of your stored personal data or
• ask for it to be deleted (subject to legal obligations).To exercise these rights, please contact us at thepsyklife@gmail.com

7. Therapy and Confidentiality
All information shared during therapy sessions is kept confidential, except in cases where:

• There is a risk of harm to yourself or others.
• Disclosure is required by law (e.g., court orders or mandatory reporting).
• Explicit written consent is provided by you.

8. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect information from minors.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing any personal information.

10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy, please contact us at thepsyklife@gmail.com